Reservations are confirmed upon receipt of credit card information. Cancellations made 48 hours prior to booked tour date are refunded in full. Cancellations made inside of 48 hours prior to booked tour date are not subject to any refund. Weather cancellation decisions are made exclusively by Eco Adventures’ staff. We launch rain or shine. Weather in the Caribbean is very localized and can change in minutes! If we do cancel a tour due to weather conditions we will do our best to reschedule your tour. If this is not possible, booking payments are refunded in full. Tours already in progress and altered by weather are not subject to refund.
Please call during normal business hours if you have questions about availability. 787 206-0290 (8:30 am to 4 pm) or 787 404-7006 (4 pm to 9:30 pm)
Just so you know… Bioluminescence is best experienced on a cloudy or moonless night. If you book our tour 3-4 days before & after full moon, the luminescent effect can be lessened. For those days of bright moonlight, we provide curtains to reduce light pollution. Click here to see current moon phase.
Once we receive your Reservation Request form, we will contact you by telephone within 24 – 48 hours to Confirm your Reservation with credit card information. If we have not contacted you in the allotted time, please call us at one of the above telephone numbers.
Note: Credit card info will be required for confirmed reservations.
Please allow 24-48 hours for us to process the request at which time we will contact you to confirm your reservation with credit card information.